Privacy policy

We care deeply about your privacy — and we’re committed to keeping your personal data safe, secure, and only used in ways that serve you. Below, you’ll find a clear explanation of what we collect, why we collect it, and how you can manage or delete your data.

What is personal data?

Personal data is any information that can identify you — like your name, email address, shipping address, phone number, or IP address.

What data do we collect?

We collect two types of data:

1. Data you provide directly
This includes information you share when:

  • You place an order (e.g. name, email, shipping details)
  • You fill out a form (like signing up for our newsletter)
  • You contact us via email or social media

2. Data collected automatically
When you browse mildlee.com, we may collect technical info about your visit, such as:

  • The browser and device you use
  • Your IP address and general location
  • How you navigate the site (pages visited, time spent, etc.)
  • We use this data to improve the website and make your experience smoother.

How do we use your data?

We only use your personal data to:

  • Process your orders and deliver your items
  • Improve our website and services
  • Send updates you’ve signed up for (like newsletters)
  • Show you relevant offers and ads
  • We do not sell or rent your data. Ever.

Your rights

You have full control over your personal information. At any time, you can:

  • Access your data and see what we’ve stored
  • Correct inaccurate or outdated information
  • Delete your data (if no legal obligations prevent it)
  • Limit how your data is used
  • Object to how we use your data (e.g. for marketing)
  • Withdraw consent at any time
  • Make a complaint if you believe your data is being mishandled

To take action on any of these rights, email us at hello@mildlee.com. We may ask you to confirm your identity before processing your request.

Cookies

Cookies are small files stored on your device that help our website work better for you. They allow us to:

  • Remember what’s in your cart
  • Understand how people use our site
  • Improve performance
  • Show relevant ads

Cookies do not collect sensitive or personal information. You can choose to block or delete cookies in your browser settings. Just note that disabling cookies may affect your shopping experience.

Analytics & Advertising

We use tools like Google Analytics to understand how our website is used. This helps us improve our service and design. We also work with trusted partners to show you tailored ads based on your interests. These may involve third-party cookies, but we only work with providers that respect privacy standards.

Questions or concerns?

We’re here for you. If you have any questions about how we handle your personal data, just email us at hello@mildlee.com — we’ll be glad to help.