Terms of service

Welcome to Mildlee.com. By using this site, you agree to the terms below. If anything is unclear or you’d like to ask a question, just email us at hello@mildlee.com — we’re happy to help.

Who can use this site

To place an order, you must be at least 18 years old or have the legal ability to enter into a purchase agreement under the laws of your country. If you’re under 18, please make your purchase with the supervision or consent of a parent or guardian.

Intellectual property

All designs, photographs, text, and other materials on this site are the intellectual property of Mildlee or used with permission. You’re welcome to browse and share them for personal use. But please don’t copy, reproduce, or use our content commercially without written consent.

Orders & Communication

When you place an order, you’ll receive an automatic email confirmation. This does not yet mean the order is accepted — we reserve the right to limit or cancel orders at our discretion (for example, if there’s a suspected bulk/reseller purchase).

By placing an order, you agree to receive order-related communication from us. You can unsubscribe from marketing emails at any time.

Product availability

Our goods are handcrafted in small batches and may sell out quickly. If an item is unavailable after you’ve placed your order, we’ll contact you with an update and offer an alternative or refund.

If you are ordering from abroad, please check your country’s import regulations. Customs duties or additional taxes (if any) are the responsibility of the buyer.

Returns & refunds

We hope you love what you receive. If something isn’t right, please contact us within 14 days of delivery. We’ll do our best to offer a fair solution. You can find more details on our Return Policy.

Responsible use

Please use this site respectfully. Don’t try to hack, copy, disrupt, or misuse any part of it. Automated tools (like bots or scrapers) are not allowed.

No resale

We sell directly to individuals for personal use only. Buying products for resale or distribution without our permission is not allowed.

Disclaimer

We do our best to ensure that all content on this site is accurate and up to date. Still, we cannot guarantee everything will be free of errors or always available. Your use of the site is at your own risk.

All products are provided “as described,” and we make no guarantees beyond what is stated in the product listing.

Updates & validity

These Terms are meant to meet the legal requirements of the regions where we operate. If any part of these Terms becomes invalid, the rest will remain in effect.

We may update these Terms from time to time. By continuing to use the site, you agree to the current version of the Terms.